Providing Expertise at the Intersection of Clinical Care Delivery and Intelligent Healthcare Design

Why Emerging Healthcare Design

Improve operational efficiency by designing with the clinical end-user in mind.

The Emerging Healthcare Design Consulting Group brings a unique skillset and knowledge base to your project. As veteran physicians with expertise in lean healthcare design and hospital operations, they are uniquely positioned to help guide your vision.

Drs. Bassin and Sozener serve as a conduit between clinicians, clients, administrators, owner’s representatives and architects/designers to optimize the chances for successful build and activation of the project. They understand the complex perspectives, language, terminology and planning across all involved disciplines while maintaining the rapid cadence necessary to lead a project to successful completion. They are nationally and internationally recognized invited speakers, expert panelists, consultants and published authors in this space.

What Others Say About Us

Testimonials Sliders

— Arthur M. Pancioli, MD: Professor and Chair, Department of Emergency Medicine; University of Cincinnati, College of Medicine

“After 30 years in our emergency department I have worked with innumerable consultants on a myriad of projects. Despite this wide spectrum of experiences, one clearly stands out.

Our work with EHD, specifically with Drs. Bassin and Sozener, has been the single best example of expert consultancy that I have experienced.

Their knowledge, dedication and passion are palpable and their collective ability to guide and refine the design of an emergency department are truly unparalleled.

Having worked with them for the past 18 months I can unequivocally say that I would never do a project like this again without them.”

— Juliet L. Rogers, PHD, MPH: President, BLUE COTTAGE of CannonDesign

“In my role as a trusted advisor to top tier health systems, I am really selective when I curate the perfect team for an operational planning or design project.

Ben and Cemal always are my first choice and have delivered more than expected in every single interaction with the internal team and with clients. Their knowledge of trauma, emergency medicine, and the academic environment are one reason that leaders and innovators seek them out.

But its their openness – to new ways to think about a problem, to creation of new models of care, to incorporation of frameworks like design thinking or lean planning – that make them my number one choice for a project partner.

Plus, they are an absolute delight to work with and we have a ton of fun while we are doing what we love together.”

— Bob Feldbauer, DBA, FACHE: Vice President/Chief Facilities Officer, UC Health

“In developing the project team required for the first phase of the master plan at UC Medical Center, including an expansion on the emergency department, a patient tower, and new surgical building, we needed clinical leaders with expertise to guide our clinical team through the planning and design process together with the architect team. As practicing, seasoned physicians with extensive experience with healthcare building projects, the Emerging Healthcare Design team of Dr Cemal Sozener and Dr Ben Bassin greatly assisted our project team at large to develop and prioritize guiding principles in line with the clinical and operational mission of the organization. As an example, during Design Development they led clinical teams through various simulation scenarios in mock-up rooms built to actual size including a trauma bay, operating room, ICU room, ED bay, and observation room. The clinical teams were highly engaged, and through the process we received valuable feedback and discovered several great ideas to improve an already excellent design.

While all moderators were very good, the two of them were superb and far exceeded my already high expectations for the benefit we would get from this exercise. I received many comments on their style and method with the teams. There is no doubt that the work accomplished by EHD will both lead to a successful project, but also positively impact our clinical teams for years into the future.”

What We Offer Our Clients

EHD specifically brings broad clinical content expertise combined with efficient hospital operational methodology and lean facility design with the specific goals of designing space that pushes the envelope of cutting edge and transformative care delivery. We accomplish these goals by developing a clinically and operationally oriented innovative conduit layered on top of the traditional design-build team and health system relationship. This allows the final design and build to reliably achieve the guiding principles developed in concert with the end-users.

Our Expertise

Invited Presentations

June 2021, London, UK

Creating the environment for modern ward rounds. 7th Annual Healthcare Design Congress and Awards

June 2021, London, UK

Deconstructing the Hospital to Save It. 7th Annual Healthcare Design Congress and Awards

June 2021, Virtual Conference

Leading Michigan through the Pandemic - Continuous Improvement in Lean Healthcare. 2021 Annual Michigan Lean Consortium Healthcare Symposium

May 2021, Webinar

Emergency Critical Care Design and Post-Occupancy Success - Innovators and Icons Series. Webinar: Emergency Critical Care Design and Post-Occupancy Success

April 2021, Traverse City, MI

Emergency Critical Care Center: A Lean Design Journey, Health Facilities Planning Seminar - State of Michigan Licensing and Regulatory Affairs and AIA Michigan

June 2020, London, UK

Novel Design Research Methodologies for Understanding Space (Poster Presentation), European Healthcare Design

June 2020, London, UK

A Paradigm Shift: Providing Critical Care in a Purposefully Designed Emergency Critical Care Unit: A 5- Year Post-Occupancy Analysis, European Healthcare Design

May 2020, Denver, CO

Help! ICU Boarding: Implementing the Best Model for Delivering Critical Care in the Emergency Department, Society for Academic Emergency Medicine National Conference

June 2019, London, UK

Physician Engagement and Perspective in the Lean Facility Design Process, European Healthcare Design International Conference

November 2019, New Orleans, LA

Physician Engagement and Perspective in the Lean Facility Design Process, Healthcare Design International Conference

November 2019, Chicago, IL

Lean Facility Design - A Lean Journey, Association for Manufacturing Excellence

June 2018, London, UK

The Emergency Critical Care Center (EC3): A Lean Journey and International Design Perspective, European Healthcare Design International Conference 2018

May 2018, Indianapolis, IN

Building Bridges at the ED-ICU Interface: Models of Care for the Boarding Critically Ill Patient - invited expert panelist/session moderator, Society of Academic Emergency Medicine National Meeting

May 2018, Indianapolis, IN

Key Operational and Architectural Considerations for Your Next ED Design or Renovation (Didactic Presentation), Society of Academic Emergency Medicine National Meeting

March 2018, Philadelphia, PA

Pushing the Boundaries: Emergency Critical Care and Critical Care Transport Experience, Association of Critical Care Transport

March 2018, Shen Zhen, China

Lean Design of the First Emergency Critical Care Center in a Major US Academic Medical Center, 2nd Annual Lean Healthcare Forum of China

March 2018, Troy, MI

Emergency Critical Care - An Update. Michigan College of Emergency Physicians - Critical Care in the ED Annual Symposium

October 2018, Palo Alto, CA

A Novel Lean-Designed ED-ICU Reduces Hospital ICU Utilization, Lean Healthcare Academic Conference at Stanford - Understanding the Adoption of Lean Thinking in Healthcare

October 2017, Washington DC

Critical Care Models of Delivery: State of the Art and the Way Forward', Invited Speaker as Expert Panelist, Critical Care Section Annual Meeting, American College of Emergency Physicians National Meeting

October 2016, Las Vegas, NV

2016 Emergency Care Innovation of the Year: "Disruptive Innovations in Acute and Emergency Care: Building an Emergency Critical Care Center", Disruptive Innovations in Acute and Emergency Care: Aligning Payment and Delivery Reform, Urgent Matters Conference, American College of Emergency Physicians

August 2016, Howell, MI

Emergency Critical Care Center: Operational Principles and Early Results, Michigan College of Emergency Physicians ED Leadership and Management Course

June 2016, Miami, FL

Lean Design - Emergency Critical Care Center, 7th Annual Lean Healthcare Transformation Summit

June 2015, San Francisco, CA

Building an Emergency Critical Care Center (EC3): A Lean Journey, Center for Healthcare Design Pebble in Practice Workshop: The Emergency Department - Considerations for Innovative and Strategic Design

November 2015, Washington, DC

The LEAN ED: Designs to Optimize Longevity and Relevance, Healthcare Design National Conference

Advisory Panels

"Reimagining the ED" (Bassin/Sozener) - Invited expert advisor on redesigning/updating the Facility Guidelines Institute for standards for emergency department design across the United States - Healthcare Facilities Symposium Expo - Austin, TX (Ad Hoc)

"Reimagining Critical Care" - Invited expert advisors on redesigning/updating the Facility Guidelines Institute guidelines for critical care and ICU design across the United States. Healthcare Facilities Symposium Expo - Boston, MA (Bassin)

Managing Critically Ill Boarding Patients/ED-ICU Joint Task Force - Society of Critical Care Medicine, American College of Emergency Physicians, Society of Academic Emergency Medicine, Team Leader -Countermeasures Subgroup (Bassin)

Society of Critical Care Medicine ICU Design Award Committee – Elected member by SCCM Board to annually judge best international ICU design (Bassin)

Podcasts

Bassin BS, Gunnerson KG, Havey RA, Pines JM: Urgent Matters: Michigan Medicine's Innovative Emergency Critical Care Center, on location national podcast focused on Michigan Medicine's innovative Emergency Critical Care Center. Presented by Urgent Matters, an international portal for innovative strategies on ED patient flow and quality. In person interview featuring Dr. Jesse Pines, an internationally recognized healthcare innovations policy leader, Dr. Kyle Gunnerson and myself. Published on Urgent Matters website and blog www.smhs.gwu.edu/urgentmatters and followed by over 7,500 subscribers.

Scott Weingart, Bassin BS, Neumar RN, Gunnerson KJ, Haas NL, Havey RA.: EMCrit Wee – First Study of the Benefits of an EDICU. EMCrit Blog. Published on September 10, 2019. Accessed on September 15th 2019. Featured in EMCRIT podcast interview as a national content expert on our recent publication of the impact of ED-ICU on mortality and ICU admissions. Blog reaches 300,000 subscribers per month.

Bassin BS, Haas NL, Kota S: Aerosolve Helmet and Tent - Innovative Solutions in the COVID-19 Era - interviewed for nationally distributed podcast by Emergency Physicians Monthly (monthly EM specialty journal/magazine) by host, Dr. Mark Plaster, DO. Discussed the advent of our negative pressure portable devices to enhance healthcare worker safety and limit disease transmission when caring for critically ill COVID-19 patients.

Bassin BS, Anderson D, Sozener CB, Kota SS, Nagappan B: Widening the Lens: Clincial Perspectives in Design Thinking for Pandemics, International podcast with the Journal of Health Design discussing our published editorial in JHD entitled "Widening the Lens: Clincial Perspectives in Design Thinking for Pandemics." Moderated by Moyez Jiwa.

Contact us

Let’s create a world-class healthcare environment together. Contact us to learn more about our mission, work, and how we may be of service.

Ben@emerginghealthcaredesign.com

Cemal@emerginghealthcaredesign.com